Questions To Ask From Your Removalists Before Hiring Them

Questions To Ask From Your Removalists Before Hiring Them

Sep 23, 2021 Choosing the right removals company is a big decision because your valuable belongings are involved in the process. The success of your home or office relocation relies on how smoothly and safely you transit items from one place to another. That’s one of the reasons why people consider hiring trained people for stress-free removals in the Sunshine Coast. They will not transport your much-loved possessions but also keep the process on track to give you peace of mind. However, selecting the right option is imperative. Do thorough research, ask necessary questions and hire the most suitable company. If you are doing this for the first time, look at the questions you can ask your removalists before making the final decision. Let’s Get Started!

1. Are You a Licensed Moving Company in Sunshine Coast?

Do not forget to ask this question if you want reliable moving partners for your precious belongings. A good company always provide you with genuine testimonials, archives and references to establish a strong reputation. In any case, they deny from showing any of these things, you can request legitimate records. Make sure they are fully-licensed and insured. This will give you a sense of satisfaction that professionals will keep your belongings protected throughout the process. You can also ask them to provide you with recognisable proof verifications if you are in any doubt.

2. How Much Experience Do You Have in the Removals Industry?

The answer to this question will help you determine the professionalism the removalists will have. Be sure the company has more than 5 years of experience in moving homes and offices. The more experience they have in safely transporting your belongings, the more satisfaction you will get at the end of the day. Such companies can move heavy boxes, delicate items, and large furniture without giving you a hint of stress. So, be wise and ask this question before hiring them.

3. What is an Estimate for the Moving Cost?

Ask the rate of their moving service before making the final decision. Most companies will offer you a rate per pound or a distance rate. Do not pick a removals company if they provide you with a quote/estimate based on cubic feet. Instead, it is good to choose the one which charges based on hours. Some also charge based on weight if you are moving across the new city or state. Both the poundage rate and hourly rate are justified. So, you can make the decision depending on your estimated budget and moving needs. You can calculate the costs of relocation so that you can make the right decision easily. Make sure they offer you a no-obligation quote to give you better clarity. Also, remember to get an estimate in writing, and it should include all charges in detail.

4. Are you doing it themselves or using subcontractors?

Some big moving companies may subcontract to smaller companies. If you get this answer, then ask for the subcontractor’s name. You can also take a complete list in case the company uses various subcontractors. Take this information before hiring any removals service provider in your city, especially if you are moving delicate and expensive items. Do not forget to check out the drivers to make sure you will receive a quality service. Subcontractors may be local removalists who have their moving trucks.

5. What Other Services Do You Offer?

Many removals companies offer packing, unpacking and storage facilities, as well as valet and pet transportation. To know the services of your selected company, you can directly ask them what’s included and excluded when you book a moving service. You can also hire the packing service separately to protect your much-loved possessions if it is excluded in the removals package. Your removalists company in Sunshine Coast will be able to assist you with any relocation, such as local moves, interstate removals, and office moves.

6. Are There Hidden Charges?

Never hire a company that offers you cheap rates, and they can make you fool by asking you to pay additional fees in the middle of the process. So, ask this question ahead of time to have better clarity. You can ask the following questions related to additional fees: • Will you charge extra if the destination has a difficult access? • What if the belongings have to be hand-lifted over a certain distance? You can also book the accessible parking slot in advance to avoid such issues or unnecessary expenses.

7. Does Your Company Offers Insurance?

Make sure you gather detailed information about insurance. Most organisations will often offer insurance at an additional cost, and it is usually based on the weight of belongings. So, you will need to assess the actual value of your goods versus how much the insurance policy will cover the damage during the transition process. Standard coverage is around 60 cents per pound and is not enough to cover the actual cost of your damaged belonging. So, carefully choose the right insurance while moving to the new place. Also, check your home insurance to see if they offer additional coverage for relocation or not.


These are some of the important questions you should ask your Sunshine Coast removalists before hiring them. This will give you peace of mind throughout the home or office relocation process despite the distance of your new place.